Governance provides the framework through which an institution sets direction, makes decisions, manages risk and remains accountable. Our approach is intended to connect ethical conduct, client trust, professional judgement and responsible stewardship.
01 / OUR GOVERNANCE & PROFESSIONAL STANDARDS
Accountability and oversight
Responsibilities should be clear, decisions documented where appropriate, and material risks escalated to the right decision-makers.
02 / OUR GOVERNANCE & PROFESSIONAL STANDARDS
Ethical conduct
We expect honesty, respect, fairness, confidentiality and care in professional dealings. Conflicts of interest should be identified, disclosed and managed appropriately.
03 / OUR GOVERNANCE & PROFESSIONAL STANDARDS
Client confidentiality
Client information should be handled only for legitimate professional purposes and protected in line with applicable law, engagement terms and internal controls.
04 / OUR GOVERNANCE & PROFESSIONAL STANDARDS
Quality and professional judgement
Work should be scoped clearly, based on appropriate evidence, reviewed proportionately and communicated without overstating certainty or capability.
05 / OUR GOVERNANCE & PROFESSIONAL STANDARDS
Speak-up and continuous improvement
A credible governance culture encourages people to raise concerns, learn from mistakes and improve systems without retaliation for good-faith reporting.
06 / OUR GOVERNANCE & PROFESSIONAL STANDARDS
Policies and documents
The downloadable Code of Professional Conduct is provided as a draft for review and approval. Public-facing policies should be treated as formally effective only after the authorised company approver has approved them.